Questions You Need to Ask When Selecting a Website Monitoring Company to Hire

A good number of individuals owning and running a website on the web have realized the significance of partnering with a website monitoring company. It is a common knowledge that any duration of downtime or system interruption can make you lose your opportunity to win a customer, make a sale, and gain profits. Not only that, you also know that one of the ways through which you can get rid of downtime is to identify the time it is happening.

When it comes to website monitoring services, there are a huge number of companies or providers you can find. But do you know which among them is the right one to pick? Below are the questions which you have to ask before you move on to the step of finally picking a service provider.

How Many Are the Servers Owned by the Company and Where Do They Exist?

One big factor to consider when selecting the right website monitoring service provider is the number of servers being used together with the locations where the servers are operated. Do you know why? What could be the effect if your website monitoring service provider only has one server or has many servers stationed in one location? If there is a power interruption in that location, they will lose the connection to your website and will have no way of checking if there is an error existing in your site within that time. But then again, you would want a service which can provide your website with the most quality monitoring and protection, right? What you need to find then is a website monitoring company that uses multiple servers at different locations.

What Is the Communication Method Used by the Company?

Plenty of services these days make use of email to communicate to clients. However, there are cases in which email is not enough. Click here to learn more about website uptime. What do you think will happen if your website goes down together with your email server? Whilst your site is down, you will not be able to receive the notification sent by the company. Hence, it is quite important to select a website monitoring company in consideration to how they offer communication to you. This will give you the assurance that regardless of the situation or time, the latest information about your website is within your reach.

Is the Company Going to Suspend Monitoring During Maintenance Schedules?

Working with a website monitoring company denotes expense on your part, especially when the provider is going to send a notification about the status of your website via email, phone call or SMS. But because your website will certainly experience maintenance in the near future, it is important to make it clear that notifications during this period is not essential at all. This will save you from spending money unnecessarily.